Our return policy lasts for 15 days. If it’s been 15 days since your purchase, we regret we can not offer a refund or exchange.

So that it can proceed with your return, it is essential that the service has not been used at any time condition.

To complete your return, we require a receipt or any proof of purchase.

REFUNDS
Once your refund request is received and inspected, we will send an email to notify you that we have received your return. We will also notify the approval or rejection of your refund.

If your application is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within days.

REFUNDS DELAYED O LOST
If you have not received your refund, please check your bank account again.

Then contact your credit card company because it may take some time before your refund will definitely make cash.

If you still receive reimbursement, please check with your bank, because it can happen that some time pass before your refund becomes effective.

If you have performed all these tests and has not received a refund, please contact us at info@aqadem.com.

SERVICES OFFER

Only items at regular price will be refunded, unfortunately the products on offer may not be.